HR & operational support for international employees

I support HR teams by handling ongoing employee questions, onboarding follow-up, and practical administrative tasks for international staff.

Trusted experience in Geneva


Facilities and Logistics Coordinator
(2020-2026)

HR Coordinator
(2017-2019)

HR support that removes daily operational friction

Less interruption, more structure, and clearer employee communication

HR teams and managers spend significant time responding to recurring administrative and relocation-related questions.
These requests are handled by a single external point of contact, allowing internal teams to focus on core responsibilities instead of day-to-day coordination.
Once employees are onboarded or relocated, structured support for everyday life and administrative questions is often missing.
Employees have continuous access to practical guidance throughout their entire time in Geneva, not just during onboarding.
International employees rely on informal advice or fragmented internal knowledge, resulting in uneven experiences.
Employees receive structured, consistent support for administrative, practical, and relocation-related matters.
Everyday tasks such as housing, insurance, banking, or mobility create unnecessary complexity for international employees.
Employees get direct guidance on practical matters, reducing uncertainty and improving integration into daily life.

A structured support system for your employees

Clear access for employees, reduced workload for HR.

  • Direct access for employees
    Fast answers via email, Teams, WhatsApp or call

  • Comprehensive support
    Guidance, letters and administrative assistance

  • Less HR workload
    Staff questions handled promptly and efficiently

  • Improved employee support and retention
    A stronger support structure for international employees

  • Predictable cost
    Flat monthly fee for your entire team, no hidden fees

For your Employees

I act as a direct, reliable point of contact throughout their entire journey: moving to, living in and leaving Geneva. I provide expert guidance across housing, admin, budgeting, banking, vehicles, cultural integration, daily-life questions, and plenty more.

For your HR Team

This comprehensive support reduces HR workload, accelerates onboarding, and improves employee satisfaction. To ensure the level of availability and care your staff deserve, I partner with only a limited number of client organizations at a time.

Pricing

Fixed monthly structure designed for continuous access and coordination, not per-request billing.

Your Trusted Partner

Your Trusted Partner in Geneva

Samuel Chopard

Growing up in Geneva and having lived abroad for three years in SΓ£o Paulo, I understand firsthand the challenges expats face when starting fresh in a new culture. This experience fuels my dedication to helping international professionals settle smoothly and feel at home in Geneva.

Professionally, I bring years of experience supporting expats. As an HR Coordinator at CERN, I assisted over 200 PhD students from around the world. Currently, as Facilities and Logistics Coordinator at EFTA (the European Free Trade Association), I focus on helping international staff manage their move and providing ongoing support throughout their time in Geneva. My goal is to ensure your employees feel informed, confident, and at ease, with expert guidance whenever they need it.

Let’s discuss your setup

A short call is enough to understand your situation and see whether this approach makes sense for your organization.
No preparation needed, no commitment, we can quickly go through your setup and needs.

Questions you may have

Learn more about the scope, pricing logic, and day-to-day usage.

What value does this service deliver?

It reduces the operational burden created by international employees by centralizing both HR-related and practical administrative questions into one external point of contact.

How does pricing work?

Pricing is based on company size as a reference point. Monthly support typically ranges between 950 and 1’700 CHF depending on team size and level of support required.

Is this a one-time service?

No, it is ongoing support designed to ensure employees always have a reliable point of contact.

What if we don’t use the service often?

That usually means things are running smoothly. The value lies in immediate availability when support is needed.

What types of requests do you handle?

A wide range of HR and administrative topics related to international employees, including relocation, housing, insurance, residence permits and practical life questions such as mobility (e.g. leasing vs buying a car).

Why not handle this internally?

Many companies do, but it often leads to fragmented responsibility and interruptions. Externalizing this creates consistency and reduces internal workload.

How do employees contact you?

Directly via email, WhatsApp, or Microsoft Teams depending on company preference.

Do you have references?

Yes, client reviews are available on my Google Business Profile, and a recommendation letter from my most recent role in an international organization is available upon request.

How It Works

  1. Introductory call

    We start with a short call to understand your organization, team size, and support needs, and to answer any questions (contact page).

  2. Scope & onboarding

    Once agreed, we define the scope of support and complete a simple onboarding setup for your organization.

  3. Employee access activated

    Your employees are given direct access to reach out via email, Teams or WhatsApp, depending on your setup.

  4. Ongoing support

    Requests are handled individually, with HR only involved when necessary.

Subscription Details

Advance payment required
Your subscription starts as soon as the payment is processed.

Payment via credit card or bank transfer
Credit card payments are processed securely via Stripe.

Flexible employee list
Add new arrivals or remove departed staff anytime via email.

Unlimited guidance during business hours
Via email, Teams, WhatsApp and calls (with a link to easily book calls).

One-month cancellation notice
Cancel by email; the notice starts at the end of the current invoicing month.