Privacy Policy

Last Updated: 05 June 2026

1. Introduction

Geneva Expat Solutions (operated by Samuel Chopard, referred to as “I”, “me”, “my”, or “Geneva Expat Solutions” in this policy) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how I collect, use, and safeguard your information when you visit my website and use my services. I process your personal data based on your consent or contractual necessity, as required.

2. Data I Collect

I collect the following personal information when you interact with my website:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Information submitted through contact forms
  • Information voluntarily provided during the delivery of services
  • Communications exchanged by email, messaging platforms, or other agreed communication channels

I do not intentionally collect sensitive personal data unless it is voluntarily provided and necessary for the requested service.

Additionally, I use cookies for security purposes (Google reCAPTCHA) and website statistics.

3. How I Use Your Data

I use your personal data for the following purposes:

  • Respond to enquiries
  • Deliver requested services
  • Communicate regarding ongoing support arrangements
  • Manage client relationships
  • Process payments and issue invoices
  • Improve my services and website
  • Send newsletters, updates, or service-related communications where permitted

I do not share your personal data with third parties, except when necessary for payment processing through Stripe, which may process your data outside of Switzerland. Please refer to Stripe’s Privacy Policy for more information on how they handle your data.

Where services are provided through a client organization, employees may voluntarily provide personal information necessary for the delivery of support services. Such information is used solely for providing the requested support and is not shared beyond what is necessary for service delivery or legal obligations.

4. Payment Processing

Payments are securely processed by Stripe. I do not store or process payment details myself. Please refer to Stripe’s Privacy Policy for more information on how they handle your data.

5. Data Protection

I implement appropriate security measures, including SSL encryption, to protect your data from unauthorized access, loss, or misuse. Personal data is stored using reputable service providers that implement appropriate security measures. Data may be processed or stored in countries outside Switzerland where required for service delivery.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Correct or update your information
  • Request deletion of your data
  • Request your data in a structured, commonly used format (data portability)

To exercise these rights, please contact me via the Contact page on my website: GenevaExpatSolutions.ch/Contact.

7. Cookies and Tracking

I use cookies for:

  • Google reCAPTCHA (to prevent spam and ensure security)
  • Website analytics to improve user experience

By using my website, you consent to the use of these cookies. You can manage your cookie preferences through your browser settings.

8. Data Retention

I retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. The latest version is always accessible on my website. I do not provide direct notifications of changes.

10. Contact Me

If you have any questions about this Privacy Policy or how I handle your data, or if you wish to lodge a complaint, please contact me via my website’s Contact page: GenevaExpatSolutions.ch/Contact. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).